Frequently Asked Questions

Disability

Who can receive disability payments?

Sick Benefits/Non-Service-Connected
This benefit may be available to any active member who has been a member of SRA for one year or more, is on percentage time and has used all available sick, vacation and save time. Benefit requests must be submitted on a prescribed form and will be paid after verification. Please contact the Benefits Manager at SRA for more information and assistance at (562) 946-7081.

Supplemental Benefits/Work-Related:
This benefit may be available to members who have been injured at work; are on percentage time; have used all available vacation, sick and save time; and have not yet been paid by workers’ compensation. Please contact the Benefits Manager at SRA for more information and assistance at (562) 946-7081.

After a year of membership, financial benefits may be available when the member receives less than 100% of County salary due to illness or injury not related to the job. This benefit will be paid to a maximum of $10,000. Benefit claims must be submitted on a prescribed form and are paid after verification. Claimant must be a member in good standing for one year to qualify. Supplemental benefits may be available to members who have exhausted all IOD benefits. When a settlement is granted by the County, the member is expected to return all supplemental benefits received. Wheelchairs, walkers and knee scooters, as well as other medical devices, are available for your convenience based on current inventory. Contact SRA to see if we have the type of device in stock that you are seeking.

Health

How much can an eligible member who is currently off work due to illness or injury receive in disability payments?

Sick Benefits/Non-Service-Connected
This benefit may be available to any active member who has been a member of SRA for one year or more, is on percentage time and has used all available sick, vacation and save time. Benefit requests must be submitted on a prescribed form and will be paid after verification. Please contact the Benefits Manager at SRA for more information and assistance at (562) 946-7081.

Supplemental Benefits/Work-Related:
This benefit may be available to members who have been injured at work; are on percentage time; have used all available vacation, sick and save time; and have not yet been paid by workers’ compensation. Please contact the Benefits Manager at SRA for more information at (562) 946-7081.

After a year of membership in SRA, financial benefits may be available when the member receives less than 100% of County salary due to illness or injury not related to the job. This benefit will be paid to a maximum of $10,000. Benefit claims must be submitted on a prescribed form and are paid after verification. Claimant must be a member in good standing for one year to qualify. Supplemental benefits may be available to members who have exhausted all IOD benefits. When a settlement is granted by the County, the member is expected to return all supplemental benefits received. Wheelchairs, walkers and knee scooters, as well as other medical devices, are available for your convenience based on current inventory. Contact SRA to find out if we have the type of device in stock that you are seeking.

How do I apply for and receive a requested medical device?

Contact SRA to request a medical assistance device. If it is a device that we stock and have in inventory, we will make arrangements for you to come into the Whittier office and pick up the device. A $100 deposit — which is refundable upon return of the item — is required on each device.

Loans

How do I apply for a loan?

You can apply for a loan over the phone or in person at the Whittier SRA Headquarters location. Loans can be picked up next business after requesting.

What is the maximum loan amount I can apply for?

The maximum loan amount a member can receive depends on how long they have been a member of SRA. Anyone who has been a member for less than a year has a credit limit of $1,500. After a year of membership, the credit limit increases to $3,000. The minimum is $400.

What are the current interest rates?

If you are borrowing with a balance of $50 or below, the current interest rate on the loan will be 14%. Borrowing with an existing loan of above $50 currently has an interest rate of 16%. Our loans are simple interest-rate loans. Interest rates may change depending on various market and economic conditions.

How do I find out my current loan balance?

Currently, the only way to determine your current loan balance is to contact SRA by calling or coming in to the office. In the future, we hope to be able to provide access to all loan information online.

How many loans can I apply for in a year?

Members may make a loan at any time as long as their current balance does not exceed a maximum of $2,600 at any time.  You may never borrow more than $3,000 nor have a current balance that exceeds $3,000 to initiate a new loan.  When your current balance is $2,600 or below you can borrow an amount that will not result in a new balance exceeding $3,000.  Example:  If your current balance is $1,875 you could borrow an additional maximum of $1,125 to bring your new total to $3,000  If your balance was $2,600 you could borrow an additional $400.00 to bring your new total loan balance to $3,000.00

Membership

Who is eligible to become a member of SRA?

Anyone who is a permanent, full-time employee of the Los Angeles Sheriff’s Department is eligible to become a member of SRA.

How do I become a member of SRA?

You can become a member of SRA in one of three ways:

➤ Filling out an application form in person (you will need to bring your Sheriff’s Department ID, because we will make a photocopy of it)

➤ Printing the application (found online here) and mailing it to our office along with a photocopy of your Sheriff’s Department ID

➤ Filling out the application online and emailing it along with a copy of your Sheriff’s Department ID to SRA (instructions online for emailing your application and a copy of your Department ID)

Once your status is confirmed by management, your membership will be approved by the Board of Trustees.

Note: Employees under the age of 42 are encouraged to join within one year of their hiring date, or they will incur an additional equity (catch-up) charge to cover the full funeral expense benefit afforded to members.

What are the dues for current active SRA members?

Active members pay $15 a month via payroll deduction.

What are the dues for retired SRA members?

Retired members pay $9 a month via payroll deduction.

What are the benefits and services provided to current members?

Mortuary benefit
The age at which you joined SRA determines the mortuary benefit that members will receive. This coverage also extends to a member’s spouse and dependent children. The current maximum benefit is $8,000 to members who join within one year of hiring and are under the age of 42. Members receive a $4,000 benefit for their spouse and dependent children if they join under the age of 42.

Discount tickets
Members have access to various amusement parks and online sites to purchase discount tickets to those venues. Some of these event tickets can only be purchased online, while other discount tickets can only be purchased at the SRA Headquarters office in Whittier. Members wishing to purchase available discounts online must have a member account and password to access these online discounts. For a list of discount tickets to various sites and how you may purchase them, please refer to the Discount Tickets page. For information on how to obtain your own personal SRA account, please refer to the Join page.

Loans
$1,500 is the credit limit to members until they reach their one-year anniversary with SRA, and then the credit limit increases to $3,000. Members are allowed to borrow as many times as they need as long as they have available a minimum of $400.

Sick Benefits/Non-Service-Connected
This benefit may be available to any active member who has been a member of SRA for one year or more, is on percentage time and has used all available sick, vacation and save time. Benefit requests must be submitted on a prescribed form and will be paid after verification. Please contact the Benefits Manager at SRA for more information and assistance at (562) 946-7081.

Supplemental Benefits/Work-Related
This benefit may be available to members who have been injured at work; are on percentage time; have used all available vacation, sick and save time; and have not yet been paid by workers’ compensation. Please contact the Benefits Manager at SRA for more information at (562) 946-7081.

After a year of membership in SRA, financial benefits may be available when the member receives less than 100% of County salary due to illness or injury not related to the job. This benefit will be paid to a maximum of $10,000. Benefit claims must be submitted on a prescribed form and are paid after verification. Claimant must be a member in good standing for one year to qualify. Supplemental benefits may be available to members who have exhausted all IOD benefits. When a settlement is granted by the County, the member is expected to return all supplemental benefits received. Wheelchairs, walkers and knee scooters, as well as other medical devices, are available for your convenience based on current inventory. Contact SRA to find out if we have the type of device in stock that you are seeking.

What are the benefits and services provided to retired members?

Retired members receive all the same services and benefits as active members, with the exception of supplemental or sick benefits.

How do I renew my membership in Sheriffs’ Relief when I retire?

When an employee retires, we will automatically update their status to retired and continue taking dues and/or loan payments directly from their L.A.C.E.R.A. account. No further steps are required!

If you have any questions please feel free to contact Blanca Ruiz at (562) 946-7081.

Can I join SRA after I retire if I was never a previous member?

Under the current ‘Open Enrollment’ policy, which runs from April 1 to June 3o, 2016, retired persons who were never SRA members are eligible to join through the June 30th expiration of the open enrollment period. However, any retiree who chooses to join during this period, will not be eligible for death benefits.

How do I update or change my address?

You can update your address by contacting our office and speaking to one of the representatives, emailing our office, or filling out and submitting a Change of Address form.

Do members need to obtain a private account with a password to gain access to the SRA website or receive website services?

The short answer is no, but we encourage all members to sign up for a private account. Those members who want to enjoy the current and future planned automated services provided by the SRA website and the mobile SRA IOS and Android device applications will require a private account and password. This will enable the SRA to protect the member information and services provided by the automated transaction processing portion of the site. Currently, private accounts will allow members to access and purchase discount tickets online, make user information changes such as beneficiaries, and access faster loan application service. In future SRA website and mobile application releases, we hope to implement more access to personal loan information, online purchases of items sold at the Emporium(s) and other services we can safely provide to members online to enhance our service to you, the user.

How do I set up my SRA private account and password?

Click here to register for an account to access the members only area.

Mortuary Benefits

What are my mortuary benefits?

It depends on when you join. If you joined:

a. Under the age of 42: $8,000 member; $4,000 spouse/dependent
b. Between the ages of 42 and 44: $3,000 member; $1,000 spouse/dependent
c. Between the ages of 45 and 49: $2,000 member; $750 spouse/dependent
d. 50 and over: $1,500 member; $750 spouse/dependent

Benefits may vary due to other circumstances.

How does my beneficiary receive my mortuary benefit and who is the check made out to?

Notify SRA of the death of the member. The check will be made out to the designated beneficiary or alternate beneficiary, if the primary beneficiary is deceased. The designated beneficiary does not have to be a family member.

What other funeral benefits or death assistance does SRA provide to the family?

In the event that the mortuary does not provide a flag for the service, SRA staff will provide one for use during the services. A triangular-shaped case with a brass plaque indicating the name, rank and dates of service for the deceased sworn member will be provided to the family in order to display the folded flag.

Retirement

What gifts does SRA provide its members upon retirement?

Members are offered an engraved gift box when they retire. Please contact SRA for details.

How can I change my beneficiary?

You can fill out a Change of Beneficiary form online, or you can request that we mail you a form. You can also come to SRA HQ and fill out a form.

Star News Magazine

Can I obtain current or past issues of Star News?

You can obtain a list of Star News publications that SRA has in inventory by logging in to the members only area and navigating to the Star News archives page.

Tickets

How can I purchase discount tickets?

You must be an SRA member to purchase discount tickets. Discount tickets fall into three categories for purchase:

To view a complete list of venues and purchase tickets online, a member must have an account with the website. Click here to register now.